Marketing, Sales and Communications

Taking the Fear out of Feedback

What’s the best way to give and receive effective feedback? How do you hold feedback conversations without all the angst and defensiveness? In this audio-only course, Pete Mockaitis interviews Joe Hirsch, author of The Feedback Fix, to learn why we all instinctively resist feedback. From there, Joe shares practical principles to get better at giving and receiving it. Learn to approach feedback with joy instead of fear by shifting your relationships from power struggles into partnerships. Hold up the mirror to examine your own unique tendencies, ditch the feedback “sandwich,” and change your perspective about what’s at stake. Joe replaces the outdated feedback “sandwich” with a proven, four-step feedback WRAP approach. By the end of this course, you’ll be equipped with new communication techniques to give and receive feedback joyously in any relationship or work environment.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

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