What to Expect
Consider before applying: This position is expected to start around Aug/Sep and continue through Dec/Jan. Internships are in-person for 40 hours a week for a minimum of 12 weeks. Please consider before submitting an application.
International Students: If your work authorization is through CPT, please consult your school before applying. You must be able to work 40 hours per week. Many students will be limited to part-time depending on their academic standing.
The Internship Recruiting Team is driven by the passion to recognize emerging talent. Our year-round program places the best students in positions that they will grow both technically and personally through their experience working closely with their Manager, Mentor, and team. We are dedicated to providing an experience that allows for the intern to experience life at Tesla by giving them ownership over projects that are critical to their team’s success.
About the Team
Tesla is seeking talented writing and editing students who are interested in the field of Content Editing and Technical Writing. The Service Engineering exists uniquely at the intersection of firmware/hardware design, service, diagnostics, manufacturing, quality and reliability. Service Engineering multiplies efforts of service in the areas of diagnostics, repairs and maintenance, while simultaneously reducing the need for each. As a Service Engineering Technical Writer Intern, you will partner with engineering teams to create and refine diagnostic procedures and documentation for use by non-engineers. You will improve editorial and visual standards for documentation and recommend new designs, layouts and formatting as needed.
What You’ll Do
- Create and update diagnostic information and procedures contained in the diagnostics database
- Collaborate with various engineering and quality teams to gather technical information
- Understand technical problems and communicate them effectively to non-technical people
- Validate information for accuracy and use a routing and review process for document approval
- Are organized, detail-oriented, and can multi-task well
- Edit content according to a style guide and enforce organization standards
- Manage tasks and information flow using collaboration software (such as JIRA, Wrike, SharePoint, Quickbase and custom databases)
What You’ll Bring
- Ability to edit and create documentation that is accurate, complete, clear, specific and as concise as possible
- Ability to explain technical concepts to peers, people from different parts of the organization and non-technical people
- Aptitude with transcribing written words from non-native speakers
- Impeccable written and verbal communication
- Experience with various communications media and advanced formatting and presentation skills
- High level of interpersonal communication skills
- Strong capacity for both logical and creative thinking
- Must be organized, detail-oriented, able to multi-task and evaluate priorities
- Self-directed and able to work independently with minimal supervision
- Markup language experience (such as HTML, XML, DITA XML, or SGML) is a plus