AV Technician, OMNIMAX Theater
CINCINNATI MUSEUM CENTER
Reports To: Senior Director, OMNIMAX Technical Operations
Department: OMNIMAX
FLSA Status: FT/Non-Exempt/ $19.50/hour
The Robert D. Lindner Family OMNIMAX Theater is consistently rated as one of the top attractions in Cincinnati. This is because our staff and technology are first rate.
We’re looking for a candidate who has a strong technical background in modern day AV equipment, and who can also provide unprecedented guest experience.
Position Overview:
- Audio/Visual set-ups and strikes and operations in event spaces and classrooms throughout Union Terminal and the National Underground Railroad Freedom Center (sister institution downtown Cincinnati).
- Customer service communications with external event clients and working internally with the OMNIMAX team to determine staff schedules to accommodate AV functions.
- Relative to the OMNIMAX Theater you will engage and interact with guests to ensure the comfort, safety, and enjoyment of their larger-than-life movie viewing experience. You’ll answer questions and offer information about the theater, museums, and history of Cincinnati Union Terminal.
- Help to manage the flow of visitors into and out of the theater and also from time to time be responsible for the daily operation of the OMNIMXA projection system.
Responsibilities and Duties:
- Operate and maintain the Omnimax Digital Projection system.
- Set up and operate AV equipment throughout Union Terminal and at the National Underground Railroad Freedom Center, for internal staff meetings and museum clients.
- Assist with public announcements by microphone to guests, in a polished, professional, upbeat manner.
- Greet all guests arriving for the show in an inviting, upbeat fashion and direct guests to seating areas.
- Assist physically and mentally challenged guests with special needs.
- Usher guests who have difficulty walking or who are in wheelchairs, by offering elevator assistance where applicable.
- Guide late comers to their seats using a flashlight and assist patrons who need to leave the theater early.
- Maintain theater cleanliness.
- Other duties as assigned.
Qualifications:
- High school graduate or equivalent, preferably with some college coursework in communication, hospitality, Audio/Video operation or electronic media field.
- A strong technical background with knowledge of operating soundboards, video projectors, laptop computers, audio mixers, and power point presentations.
- Experience in public speaking with demonstrated presentation skills.
- An outgoing personality and strong interpersonal skills is a must for the position.
- Customer services experience a plus. Two years of experience preferred.
- Must be physically able to navigate stadium style seating, and able to assist in removing patrons in the event of emergencies. The ability to lift 45 lbs.
- Our large format dome screen theater can make some feel overwhelmed. Must be able to feel balanced and grounded in this environment.
- Ability to interact with the public and coworkers, in a friendly, enthusiastic, outgoing manner.
- A drive to improve and to have fun. If you have a good time, our guests will too.
- Desire to work as part of a team.
Additional Information:
Hourly Full Time position with a flexible schedule to meet the AV and other needs of a changing OMNIMAX and Events schedule. Requires evenings and weekends with some weekday availability. Some holidays may be required. The theater is closed on Thanksgiving day and Christmas day.
Employee Benefits Include:
– Free Employee Premium Museum Membership that allows you to share our museums with your family and guests. Our employee museum memberships are also reciprocal for free or discounted admission at many other museums across the USA.
– Free admission to special exhibits.
– Free parking at Cincinnati Museum Center.
– Discounts at food and beverage locations and gift shops.
– Discounts on tours, programs, and events.
Cincinnati Museum Center and the National Underground Railroad Freedom Center are proud to be Equal Opportunity Employers. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.