You can’t automate a process that you don’t fully understand. But traditional attempts at capturing work processes, such as workshops and interviews, don’t always offer the total clarity needed to pull off a digital transformation. In this course, instructor Ian Barkin delves into the topic of process discovery technology and how it helps organizations adopt automation at scale.
Ian goes over the purpose of process discovery; how process discovery tools offer organizations a more holistic view of their workflows; and how this all fits into the stages of robotic process automation (RPA). He then details how organizations can leverage process discovery tools to tackle common challenges, including estimating the benefits of automation.
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