Once your users are up and running with Office 365, they may experience more complex issues related to printing, version compatibility, and startup. This course provides Level 1 IT administrators with an overview of common end-user troubleshooting requests related to Office 365. Learn how to fix Word formatting issues, find lost and damaged files, fix common audio and video issues in Teams, reset OneNote notebooks that just won’t sync, and connect to different mailboxes in Outlook. Plus, get solutions to common problems with Access, Excel, PowerPoint, Visio, SharePoint, Teams, Publisher, and OneDrive. Microsoft solutions expert Sharon Bennett makes sure that you have the answers to your users’ most frequent questions—before they even ask.
Learn More- Career Communities
- Identity Resources
- Career Planning
- Access Career Tools
- Build Skills at Denison Edge
- Build Your Resume and Cover Letter
- Search for an Internship or Job
- Network with Confidence
- Leverage Winter Break
- Participate in the Denison Internship Program
- Prepare for an Interview
- Plan for Graduate School
- Research Industries and Companies
- Utilize Financial Resources
- Alumni
- Academic Partnerships
- Meet The Team
- Student Employment