Service Metrics for Customer Service
Brad ClevelandEstablishing the right metrics to support effective customer service requires a solid understanding of how metrics work, how metrics are…
The Future of Performance Management
Gary BollesWhen automation and globalization are changing the very nature of work, even last month’s performance goals may not hold up.…
Illustrator for Fashion Design: Drawing Flats
Robin SchneiderLearn to draw detailed technical flats, or CADs, for the fashion industry using Adobe Illustrator. This course provides easy-to-follow step-by-step…
Sales: Customer Success
Robbie Kellman BaxterCustomer success is a new field that goes beyond the more traditional sales, marketing, and customer support. Teams are being created…
Marketing Foundations: Personalization
Chris GowardEver felt like a newsletter or advertisement was speaking directly to you? Using data analysis and automation, marketers have the…
Technical Sales: The Role of the Sales Engineer
John CareSalespeople sell the product. Developers build the product. Sales engineers bridge the gap. Sales engineering, also known as technical sales,…
Writing Formal Business Letters and Emails
Tom GellerLearn how to write formal business letters and emails that are short, clear, and to the point. This course teaches…
Blockchain: Beyond the Basics (2017)
Jonathan ReichentalView Jonathan’s LinkedIn Newsletter Blockchain is an exciting new technology that is redefining how we store, update, and move data.…
Illustrator: Designing with Grids and Guides
Nigel FrenchGuides, grids, and tools related to these bring structure and consistency to your designs. By suggesting visual relationships, such tools…
Consulting Foundations
Mike FigliuoloView Mike’s LinkedIn Newsletter Consulting is a top-paying, high-growth career path that comes with benefits like being able to set…
Improving Your Listening Skills
Dorie ClarkView Dorie’s LinkedIn Newsletter Just as public speaking is a skill that you can hone through practice, good listeners aren’t…
Voice-Over for Video and Animation
Mark SimonVoice acting (voice-over) is more than just funny voices. This course prepares voice actors and directors for what is expected…
Adobe Audition: Mixing Music and Dialog
Paul MurphyDo you find mixing music and dialog a frustrating process? Have you ever found yourself constantly turning up your dialog…
3ds Max 2019 Essential Training
Aaron F. Ross3ds Max is best known for its modeling and rendering tools. These strengths come into play in architecture, manufacturing, game…
Google Sheets: Pivot Tables
Curt FryeGoogle Sheets users can leverage pivot tables to create useful summaries to gain insights into their business data. Follow along…
Learning DaVinci Resolve 14
Patrick InhoferDaVinci Resolve is a fully-featured video post-production package that allows users to edit, color correct, color grade, and render a…
Primavera P6 Essential Training
Seyi KukoyiLearn to use Primavera P6 to manage mid-size and large-scale projects successfully and efficiently. In this course Seyi Kuks introduces…
Photoshop for Designers: Type Essentials
Nigel FrenchLearn the fundamentals of working with type in Adobe Photoshop. In this course, instructor Nigel French distinguishes when it is…
Cryptocurrency Foundations (2018)
Jonathan ReichentalView Jonathan’s LinkedIn Newsletter The digital revolution has impacted almost every aspect of our lives, including the way money is…
Technical Writing: Quick Start Guides
Leslie O'FlahavanA quickstart guide is a short, getting-started document that usually accompanies a product or software. In this course, writing instructor…